Please contact us at infoatHG@washgas.com or call (304) 822-5664 or (304) 822-3355.

If you suspect a natural gas leak or other gas emergency, evacuate the area immediately and call 911 from a safe location.

Never attempt to locate the source of the leak.

Common signs of a natural gas leak include:

1. A gas odor
2. A blowing or hissing sound
3. Dirt being blown or thrown in the air
4. Water being blown or thrown into the air at a pond or creek
5. Fire coming from the ground
6. Brown patches in vegetation near a pipeline right-of-way
7. A dry spot in a moist field

Events that could indicate or cause pipeline damage include:

1. Gas escaping – hissing, bubbling, dead vegetation or gas odor
2. Fire in the vicinity of a pipeline
3. Explosion involving or occurring near a pipeline
4. Unauthorized digging or construction near a pipeline
5. Natural disasters involving pipelines

What to do:

1. Shut down any motorized equipment
2. Vacate the area, leaving any doors open on the way
3. Avoid using ignition sources such as telephones and electrical switches
4. Once in a safe area, call 911 and report the emergency

The pictures below are examples of typical signs used to identify company facilities. Below ground facilities are marked at intervals as shown on the right.

The Department of Transportation's (DOT) Pipeline and Hazardous Material Safety Administration (PHMSA), acting through the Office of Pipeline Safety (OPS), administers the DOT’s national regulatory program to assure the safe transportation of natural gas, petroleum and other hazardous materials by pipeline. OPS develops regulations and other approaches to risk management to assure safety in design, construction, testing, operation, maintenance and emergency response of pipeline facilities. Since 1986, the entire pipeline safety program has been funded by a user fee assessed on a per-mile basis on each pipeline operator OPS regulates. Federal pipeline safety regulations are administered for Hampshire Gas by the West Virginia Public Service Commission.

Natural gas is stored in a naturally occurring geologic formation called the Oriskany sandstone. This sandstone acts as a reservoir for storage and has contained gas naturally for millennia.

Hampshire Gas does not provide natural gas distribution service.

One easy call to 811 initiates the free service to locate underground utilities and helps protect you, your family and neighbors from injury and expense.

West Virginia
Miss Utility of West Virginia
811 or 1-800-245-4848
www.muwv.org

Hampshire Gas awards a scholarship annually to a graduating senior at Hampshire High school to support students who are pursuing a degree in earth sciences. The Company's outreach efforts extend to the local elementary schools with a program of incentives and awards intended to raise pipeline safety awareness. Hampshire Gas also helps support the Grassy Lick-Kirby Community Center.

Hampshire Gas regularly invites the local State Police Barracks, Sheriff’s Office, and five local Fire Companies to attend company sponsored training. Additionally, periodic visits are made to each of these agencies to provide training and familiarize first responders with our facilities and operations.